Privacy Policy

At No Trauma Cleaning, we prioritise your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and communication channels.

1. Information We Collect

We may collect personal information such as:

  • Name
  • Contact details (email address, phone number, etc.)
  • Residential or business address
  • Any additional information you voluntarily provide when contacting us or using our services.

2. How We Use Your Information

We use the personal information collected for the following purposes:

  • To provide and improve our cleaning services.
  • To respond to your inquiries and requests.
  • To process payments and send invoices.
  • To send updates, marketing materials, and service-related communications.
  • To comply with legal obligations.

3. Sharing Your Information

We will not share, sell, or disclose your personal information to third parties unless:

  • It is necessary to provide our services (e.g., engaging contractors or partners).
  • We are required to by law.
  • You have given your explicit consent.

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, please be aware that no method of transmission over the internet is completely secure.

5. Cookies

Our website may use cookies to enhance user experience. Cookies help us track website traffic and improve our services. You can control the use of cookies through your browser settings, but disabling them may affect the functionality of our website.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Request the deletion of your personal data, subject to certain legal obligations.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website, and the updated policy will apply to all future interactions.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: